Keys, tokens, passwords, private hostnames, private IP maps, customer identifiers, full packet captures, and raw DNS logs.
Support bundle redaction
Diagnostics should not expose secrets or private topology.
The Gateway support evidence should be generated by the operator, redacted before export, and scoped to the problem being reviewed.
Deployment mode, hardware class, version, route/DNS policy summaries, fallback state, errors, screenshots, and reproduction steps.
Redacted examples
Screenshot evidence should keep the operational signal and remove private context.
Share posture, health, and outcome summaries after private names and topology details are replaced.
Use realistic synthetic device names, groups, and documentation-safe addresses before sharing.
Share DNS policy results and synthetic domains instead of raw query logs or private hostnames.